XMAS HOURS: PPE Tech will close between Dec 23 and 31. First orders for 2022 will dispatch Jan 3!

Australian Made

Australian Owned

Free
Delivery

Fast Dispatch & Delivery

退款政策

YOUR RIGHTS

Under the Australian consumer law, your purchased goods come with guarantees that cannot be excluded. If you believe your item is faulty, you have the right for this to be remedied under the Australian Consumer Law. According to Australian Consumer Law, time periods may vary from products depending on the nature of the goods, the price paid, or representations made about the goods.

If you believe your item is faulty, you can choose a refund or exchange. If the failure is deemed minor, we may repair the item or replace at our discretion within a reasonable amount of time.

If your item has been damaged through misuse, modification, or not following the directions, PPE Tech cannot provide a refund or exchange.

 

DAMAGED IN TRANSIT

In rare cases, goods can arrive damaged in transit. If your order arrives and the internal goods have been damaged in transit, please take a photo and email info@ppetech.com.au

If your order arrives and only the external packaging is damaged but the goods inside are fine, we will not issue an exchange or refund.

INCORRECT ITEM SENT

If you receive your order and the items do not match what was ordered, contact our team at info@ppetech.com.au

If you change your mind, that’s no problem. You have 30 days (including weekends) to return the product at your own expense. If the product is unused, unopened and in the original saleable package, you will be issued with a refund or credit (excluding any shipping fees). Contact info@woodtech.com.au before you return your product to ensure its validity.

 

SPECIAL ORDER EXEMPTION

All special orders and non-stock items are exempt from the 30-day change of mind returns policy. If the product is faulty, damaged or incorrect, your regular Australian Consumer Law rights standard.

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